VIRTUAL ASSISTANT SERVICES
Delegating someof your work, will give your more time
to focus on the most important aspects of your business
Because time is your most valuable assest.
How We Are Different?
We train to your specific needs + continuous training for your specific needs (we have a full
training library that your VA can come back and get additional training whenever needed)
We provide daily support + monthly support (we help manage your VAs from the back end)
We provide VA and Team Leader weekly/monthly 1 on 1 call with our team managers (assists you with
any issues and help with your VA being more productive)
CEO provides VA additional monthly training and team leader training.
We are here to train (not train on your specific systems, we train on specifics from the attached
brochure). We are also here to support you and your VA and to continuously train and help assist you
and your VA to implement new processes for your team.
We are an extension to your current admin team. We find if the VA has a good direct manager they
generally do very well and are great additions for the team.
SOCIAL MEDIA MANAGER
- Deliberate planning, strategy and goal setting
- Development of brand awareness and online reputation
- Content management (including website)
- SEO (search engine optimization) and generation of inbound traffic
- Cultivation of leads and sales
- Reputation management
- Turning fans into customers
- Turning customers into advocates
GENERAL ADMIN
- Receptionist
- Manage emails
- Respond to emails
- Manage your calendar
CP SYSTEMS
- Expired and FSBO System
- Referral System
- OMNI Presence
APPOINTMENT SETTER
- Warm & Cold Calling Leads
- Prospect & Client Follow-Up Calls
- Nurture Leads
- Help Generate More Leads
CREATIVE
- Designing Logos, Banners, Icons, eBook Covers and Headers
- Designing Infographics Images (Content Provided)
- Designing Basic Websites, Creating Mock-Ups
- Create Content for Websites
- Basic Editing of Audio Files
- Photoshop / Image Editing
- YouTube Creation with Videos
- Graphic Design
- Radio / TV Ad Posting
- Radio / TV Snippets
- Power press (Podcasting WP Plugin) Installation
- Podcast Setup on iTunes and other sites
- Creation of Podcast Snippets
- Podcast Insertion on Blogpost
- Facebook Business Page Creations for Radio / TV / Podcasts etc.
CUSTOMER SERVICE
- Manage large amounts of incoming calls
- Generate sales leads
- Identify and assess clients’ needs to achieve satisfaction
- Build sustainable relationships and trust with clients accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/clients service team sales targets and call handling quotas
- Handle clients complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of clients interactions, process clients accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage clients